City Announcement: City Hall Closures In Accordance With Governor’s Order to Mitigate Spread of COVID-19

In accordance with the Governor’s order to limit public gatherings to no more than 10, the City is complying with this order to mitigate the spread of COVID-19, and to protect our residents, staff, and our community. As such, effective today, March 18, 2020, the Offices of the City Treasurer, City Commissioner of Revenue, Registrar, Community Development (Inspections/Permits), and Department of Social Services are closed to the public, except by appointments only. Residents are also able to conduct business online, by email, by phone, or by the drop-box located outside of City Hall.

Treasurer: For payment of bills (City Utilities, Taxes, etc.) – please call 703-335-8835 or email at 

Commissioner of Revenue: For inquiries about decals, personal property, tax relief, VA State income taxes or business license – please call 703-335-8825 or email at

Registrar: For election related business- please call 703-335-8806 or email

Community Development: For building permits, zoning, and code enforcement- please call 703-335-8815 or email at

Department of Social Services: For social benefit programs and to report Child and/or Adult Protective Service cases- please call 703-335-8880 or email at The CPS 24/7 hotline is 800-552-7096. The APS 24/7 hotline is 888-832-3858. To apply benefits such as SNAP/Medicaid please call 855-635-4370 or

City Manager’s Office: For appointments with the City Manager, please call 703-335-8813

City Clerk: If members of our community are concerned about public gatherings and want to provide public comments at future Governing Body meetings please email your comments to our City Clerk Lana Conner at and she will provide it to our Mayor, Jeanette Rishell, to read aloud at our public meetings. Please provide your name and address when sending your comments so we can read them into the record.

We ask all of our City residents to remain calm, unified, and neighborly during this pandemic and continue to monitor guidance from our Federal, State and City Governments and health professionals from the CDC to our local Department of Health. Again, please contact your primary care doctor or the Virginia Department of Health (703-ASK-VDH3) if you are concerned about potential exposure to COVID-19.

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